Brazilian with Italian citizenship, 42
samelguilherme@gmail.com
+55 11 968270047
linkedin.com/in/guilhermesamel/
Online version for better visualization on a mobile screen in English here and in Portuguese here
Collaborative intelligence training, efficiency, motivation, team work, organizational culture and quality of results development of the collaborators and company. | December 2014 – Present | www.organizacaocolaborativa.com.br
Focus on (1) the quality of procedures and tools to adapt to the current moment of the tourism industry, with increased competition with the internet, new ways of communication and dynamics with customers. (2) Offering exceptional and outstanding experiences to its clients, (3) with the best market values, ?(4) in regions very difficult to work and to travel, where immediate and long term problem solving is routine, (5) with exceptional results. Feedback from a traveler with aprox. 30 years of experience travelling in the region, in the last group of 75 people with travelers from all regions of the world: ‘I do not know how this was possible, it seemed that we were in Europe with all the timings and details of the journey going on like I’ve never seen before’. Feedback from a second traveler in this same group: ‘I was very worried about traveling with such a large group but somehow everything was organized and happening in a way that we felt free to enjoy each one in his or her own way and time’. More feedbacks: here. | October 2011 – April 2019 | www.chorten.com.br
Having started working at the reception, he was relocated to the financial department to restructure it with procedures that continue in use to this day, as results analysis reports of the different business unities. He returned a few times to the company (1) to deploy a hotel software in the restaurant, hotel and nautical bases, (2) to offer environmental awareness through workshops, (3) financial consultancy, (4) human and processes development. | Manager April 2004 – April 2006 and consultancies until today | Ilhabela, Brazil | www.bl3.com.br
An emphasis on high achievement through active learning, character development and teamwork | May 2007 – June 2010 | www.outwardbound.org